talks
Haaify TalksNew
Haaify Talks

Your team's chat, with Blip's support desk built in. Try it free for 10 days.

Meet Talks
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NewHaaify Talks

Your team's chat, with Blip support built in.

Talk to your team in channels and direct messages and follow Blip Desk conversations without switching screens. Queue alerts, customer profile and campaign results in one place.

Try it free for 10 daysTake a look inside
Haaify Talks: team chat next to the Blip support panel

  • 10 days free

    Every feature unlocked, on any plan.

  • Connects to your Blip in minutes

    No changes to your chatbot.

  • Desktop and mobile

    Installs as an app, with notifications.

A look inside

Everything your support team needs, on a single screen

  • Ask a colleague for help without leaving the chat

    Hit a tough ticket? Call a colleague right away, with the customer's latest messages already in the team channel.

  • Customer profile with conversation summary

    Support history, team comments and a ready-made summary of the conversation. Nobody has to reread everything.

  • Queue alerts and daily summary

    Queue growing, customer waiting too long or a Blip outage: the alert reaches the team channel before the customer complains.

  • Blip Desk tickets

    See the conversation, transfer it and change tags without leaving Talks.

  • Close tickets with tags in a few clicks

    Your Blip Desk tags show up ready to choose.

  • Campaigns with estimated cost

    Sent, delivered and read, with the cost in reais.

How it works

A support day with Talks

  1. 09:12

    The queue starts to grow

    Talks warns the team channel when the queue grows or a customer waits too long, before they complain.

  2. 09:14

    A tough ticket needs backup

    The agent calls a colleague without leaving the conversation, with the customer's message already in the channel.

  3. 09:15

    A colleague takes over in one click

    They open the ticket right there, check the customer profile and transfer or close it with the right tags.

  4. 18:00

    The day ends with a summary

    The daily summary lands in the channel: conversations, wait time and rating, no spreadsheet needed.

Why Talks

Built by people who live Blip every day

Haaify is a Blip Partner Silver. Talks was born from our own support routine: fewer open tabs, fewer lost messages and supervisors seeing the queue in real time.

  • Team and customers together

    Team chat and Blip Desk side by side.

  • Permanent history

    Team decisions saved and easy to find.

  • Data isolated per company

    Handled in line with Brazil's LGPD.

  • Real support

    Business days, plus 24/7 on-call for critical incidents.

Plans

Every feature on every plan

Pick by team size. Try it free for 10 days.

10 people

For your team: the Start plan, R$249 per month.

I want to try it free

FAQ

Got questions?

Do I need to change my chatbot?

No. Talks uses your own bot's Keys to show tickets, campaigns and alerts.

How does the free trial work?

10 days with every feature, on any plan. Message us on WhatsApp and we'll unlock access.

Does it work with every channel?

Yes, with every channel served by Blip Desk.

Which languages?

Portuguese, Spanish and English.

Put your team and Blip in the same conversation.

Try it for 10 days with every feature unlocked.

Try it free for 10 days
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